The LighthouseBusiness Prep

THE LIGHTHOUSE · BUSINESS PREP VIEW

Set up your business for delivery.

Prepare your business profile, catalog and operating rules. Review the activation requirements before accepting orders.

Enrollment is open nationwide. Setup does not activate delivery or card processing.

  1. 1Describe your business
  2. 2Set catalog and operating rules
  3. 3Review the activation requirements
More about this section

Keep your store’s delivery work in one place: open or pause new requests, set prep time, manage your catalog, and confirm driver handoff.

AcceptConfirm the order can be prepared.

Move a new delivery into accepted or pause it if the store is too busy.

PrepTell the driver when to arrive.

Set a prep window so drivers are not waiting around or arriving too early.

PickupGive clear handoff notes.

Counter, parking, bag count, contact name, loading door, or business-hours rules.

ReadyMark it ready for driver pickup.

Driver sees the safe handoff details after the job is assigned.

Store operations dashboard

One board for open status, catalog, prep, driver handoff, and store issues.

See your store’s availability, catalog, waiting orders, and ready pickups. Sign in to manage your real business across devices, or use the separate demo board to rehearse.

New orderAccept it or pause new orders.Only accept work the store can prepare safely.
PreparingSet a realistic pickup time.Update the order if the store is delayed or an item is unavailable.
Ready for driverConfirm the handoff.Check bag count, order number, pickup location, and any safe driver notes.

Stores see pickup, prep, handoff, and driver-safe facts. Customer private contact, exact dropoff, access codes, and delivery payment stay outside this board.

Sign in to My Lighthouse

Checking your business account…

Account-saved store availability

Control when new orders can arrive.

Stores start closed until you open them. Pausing or closing stops new requests while existing orders remain available to prepare and hand off.

Sign in to save your store’s availability.

Business onboarding packet

Give every store the same clear launch packet before they receive orders.

This packet explains what Delivery Harbor does, what the business controls, and what must be ready before the owner turns a store live. It is written for restaurants, groceries, retail, department stores, hardware counters, offices, community pickups, and local shops.

What the business getsA store prep room and catalog.The business can list common pickup items, set hours, pause when busy, add prep time, and mark an order ready for driver pickup.
How orders arriveCustomer request → quote → prep.A customer builds a request, the quote is reviewed, then the business sees only safe prep facts: item, pickup rule, bag count, timing, and proof need.
Payment boundaryNo delivery funds go to Lighthouse.Store payment, customer payment, driver pay, and tips stay outside Lighthouse. Lighthouse organizes the order record, status, quote, and handoff trail.

Store readiness checklist

  • Business name, type, hours, prep time, and service area are saved.
  • Pickup location, parking or counter instructions, and bag-label rules are clear.
  • At least one catalog item or common request is ready for customers.
  • Unavailable items, substitutions, delays, and “needs help” rules are understood.
  • The business accepts the outside-payment boundary before real orders are sent.

Plain explanation for a business owner

“Lighthouse gives your store a simple delivery prep room. Customers can request items, approve a quote, and track the status. You keep control of your customer relationship and payments. Lighthouse does not take delivery payment or store commission; it keeps the request, prep, driver handoff, and proof trail organized.”

1. Save business rules 2. Add catalog items 3. Confirm payment boundary 4. Run a test order 5. Owner turns the store live

Business onboarding desk

Set the rules every driver should see before pickup.

Draft your pickup routine, hours, allowed order types, and size limits in this browser. Live availability and default prep minutes are saved in the account controls above. Keep private customer and payment details out of pickup instructions.

Add another business

Use “Store availability” above to open, pause, or close your store across devices.

Business launch gate

Prove this business can safely receive real delivery orders.

The gate checks business rules, catalog options, pickup handoff, account save status, and the outside-payment boundary before the business counts toward the delivery launch light.

Save business rules and at least one catalog item, then check readiness.

Convenience-store setup

Start with the items people need quickly and the rules a driver can follow.

Use the preset above to fill a draft for snacks, drinks, household basics, and quick grocery items. Keep age-restricted, tobacco, lottery, alcohol, medicine, and hazardous goods out until a separate approved process exists.

Customer catalogFast, simple groups.Drinks, snacks, pantry basics, household essentials, ice, and approved quick-pick bundles.
SubstitutionsAsk before swapping.Customers choose whether substitutions are allowed and the business records unavailable items before the driver offer.
Driver handoffCounter or pickup shelf.Confirm order number, bag count, cold-item handling, and any safe loading note.

First business pilot

Get one store ready for one controlled delivery.

Start small. This checklist prepares the business for a supervised first delivery; it does not turn the store live or accept public orders.

Open owner launch gate

Complete the checklist, then pair this business with an approved driver for a controlled test.

Store operations overview

Run inventory, fulfillment, staff, and delivery from one place.

This private view shows inventory work, open supplier requests, delivery activity, and payment readiness without exposing private store details to customers.

Checking store operations…

Business catalog manager · convenience store inventory

Control what is on the shelf and what customers can request.

Set current stock, a low-stock warning, and a clear pickup rule for each item. Out-of-stock items automatically disappear from the customer catalog. This is the store inventory control board; it does not collect payment for Lighthouse.

Customer catalog

Item and stock setup

Add a convenience-store item, set what is currently on hand, and record each restock, sale correction, or damaged item. Signed-in businesses save across devices. Actual counts stay private to the business.

Supplier and shelf controls

Keep suppliers, shelf counts, substitutions, and expiration checks in one private workspace.

Store managers can save supplier details and complete a shelf audit. A shelf audit changes inventory only after the person counting confirms each number.

Supplier directory

Shelf audit

Store onboarding · phone scanner

Add a product or receive stock with a phone camera.

Use a phone camera to scan a UPC or barcode. If the product is already in this store’s catalog, record the received quantity. If it is new, enter the product name and starting stock. Barcode scans stay private to this store.

Use a phone with Chrome or another browser that supports barcode scanning. You can also type a barcode below.

Product spreadsheet import

Set up a store catalog from a CSV file.

Use columns such as title, category, stockOnHand, price, barcode, supplierName, reorderQuantity, shelfLocation, and productSize. Review the file before saving; the importer never changes existing items with the same barcode automatically.

Store counter workspace

Receive stock, count shelves, and record damaged items without opening the full catalog.

Use a barcode scanner that types into the search box, or search by item name. Counter changes stay in the private inventory log and update what customers can order.

Open full catalog

Search the private store catalog to begin.

Receive stock

Shelf count

Use the item card on the left to save the actual count. Reserved customer orders remain protected.

Restock and supplier board

Turn low-stock alerts into a clear supplier request.

This board creates a private restock draft from low or out-of-stock items. It does not contact a supplier, place an order, or charge anything.

Checking private inventory levels…

“Ordered” records that your team placed it outside Lighthouse. It never contacts or pays a supplier.

Receive a supplier delivery

Confirm what physically arrived. Only these confirmed quantities are added to inventory.

Store staff access

Give each person only the access they need.

Managers can maintain the catalog and inventory. Counter staff can receive stock, count shelves, and record damaged items, but cannot change the customer catalog or store settings.

Sign in as the store owner to add staff.

Business prep board

Manage incoming delivery orders, prep timing, and driver-ready handoff from one board.

Signed-in businesses see only their own incoming requests. Set prep ETA and pickup notes, save a customer-visible order update, and confirm handoff after the assigned driver accepts. Demo orders stay in a separate rehearsal board.

1AcceptConfirm the business can prepare the order.
2Prep ETATell dispatch and the driver when pickup should happen.
3Ready noteShare only safe pickup facts: shelf, bag count, fragile note, and proof.
4Ready for driverMove the order into the driver offer path when it is actually prepared.

Pickup instructions

Good pickup notes save time and prevent confusion.

The business should be able to keep a default pickup routine, then add order-specific notes only when needed.

1Where to parkFront, side door, loading zone, dock, or curbside spot.
2Who to ask forCounter name, department, pickup shelf, or manager contact.
3What to verifyBag count, receipt, label, order name, fragile item, or temperature note.
4When to leaveOnly after ready status, proof, code, or business handoff confirmation.

Business safety

The prep room should not expose customer private details.