The LighthouseDelivery Tracking

THE LIGHTHOUSE · DELIVERY TRACKING

One clear place to see what is happening with your delivery.

Customers should not have to guess. The tracking room shows the current step, what happens next, proof status, and support options while keeping private address and driver details protected.

Track a delivery Request delivery Need help? Dispatch quote See pricing

Track delivery

Enter your delivery code or open a tracking link.

Live saved delivery numbers now read customer-safe progress from the same business prep and driver status state. Demo delivery numbers still work for preview.

Leave the access code empty for status only. It stays in this page while open and is never added to the tracking link.

Customer status steps

The customer sees progress in plain language.

RequestedYour delivery request was saved and is waiting for review.
AcceptedA plan or quote is approved and the delivery can move forward.
Picked upThe driver or helper has the item and is following the route.
On the wayThe delivery is in progress. Watch for proof or handoff instructions.
DeliveredProof is complete or the handoff has been confirmed.

If something changes

A tracking page needs a calm help path.

Customers can report a wrong item, delay, missing proof, driver issue, business delay, or cancellation request without exposing the whole delivery record publicly.

DelayAsk for an updated time before changing the route.
Proof issueRequest photo, code, signature, or handoff note review.
CancelStop the delivery before pickup when the request is no longer needed.