Public path check

Run each online room like a visitor just found it.

This private check uses real visitor paths instead of practice-only plans. Use it to confirm someone can understand each online room, start safely, and recover through My Lighthouse or Support without being coached.

Home Live status Online room kit Start Here My Lighthouse

Uncoached visitor feedback

Use the public four-task check with unfamiliar visitors. Its answers are anonymous and are kept separate from automated checks.

Open visitor check Owner results

Six public path checks

WorkerCreate a free Work Passport

Confirm the path says workers are free, contact stays protected, and the return path is My Lighthouse.

Run worker path

SellerPost a Marketplace listing

Confirm the post flow asks for real media, condition, area, handoff, and keeps contact/payment details out of public text.

Run seller path

BuyerBrowse and ask privately

Confirm buyers can browse, save, message privately, and find the Trust Center before handoff or payment.

Run buyer path

ProviderOffer a service

Confirm providers understand customer job payments go to their own connected account and quotes come before checkout.

Run provider path

StorageOpen customer help

Confirm storage customers can find rent, receipts, agreement, and help without confusing storage billing with Lighthouse membership.

Run storage path

SupportRecover from confusion

Confirm a visitor who chose the wrong room can use Support or Start Here instead of leaving.

Run support path

Pass / fail rule

A room passes when a stranger can continue without knowing your plan.

The visitor knows which room they are in. The page says what is public, private, or shared. The page says what costs money, if anything. The page warns against private contact, exact address, gate code, or payment details before both sides are ready. The visitor can return later through My Lighthouse, Support, or the proper access route. The owner has a review desk or fallback path for exceptions.

No-coaching checks

ConfusionWhat would a stranger misunderstand?Fix the exact wording or button before promotion.

Empty stateDoes no activity look broken?Every empty room should say what can be done now.

Owner follow-upWhere does the record go?Every submission should land in My Lighthouse, an owner desk, or a safe support path.